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Telephone Consultant I\\ II\\ III (48750)

Company: Mission Federal Credit Union
Location: San Diego California
Category: Customer Service

Job Description:
Please note: This position requires full availability between the hours of 7:00AM 7:00PM Monday Friday and 7:30am 4:00pm every Saturday. Saturdays are required for part time staff full time staff rotate Saturdays. SUMMARY: Provides stellar telephone service for members at the point of contact in a high performing multi skill inbound Contact Center environment. Facilitates a positive dazzling member experience in order to achieve high levels of member satisfaction. Enhances member relationships; builds trust and loyalty through stellar service and cross selling products to meet … (See More)
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